Amazon web services and Amazon voice assistant Alexa had been again on the net soon after an outage on Sunday that lasted about a few hrs. Customers also described problems with accessing the Amazon mobile app.

Downdetector, the website that tracks outages, noted that Alexa was down for countless numbers of consumers in the US, while an outage in AWS was claimed by hundreds of people. A lot more than 16,000 end users documented an outage in Alexa at the peak of the disruption.

Customers could not comprehensive the account signup system and been given mistake messages on their billing console.

The billing console is utilised to deal with ongoing payments and payment techniques registered to AWS accounts.

“Between 6:00 AM and 8:23 AM PDT, prospects commenced experiencing faults when trying to obtain the AWS signup web page and make new AWS accounts. This problem was settled and AWS account signup is running generally,” Amazon claimed in a statement. 

At 7:41 AM PDT Amazon said it was investigating an problem wherever buyers trying to entry AWS account signup are getting error messages. At 9: 22 AM PDT, the signup site was recovered.

Lots of consumers also appeared to be facing challenges with the voice control features of Alexa, even though some users also described experiencing connectivity troubles. Now, both of those AWS and Alexa appear to be to be working ordinarily. 

Prior outages at AWS

AWS suffered an outage in just one of its 4 areas in the US in December 2022. The outage, which lasted for about 75 minutes, resulted in world-wide-web connectivity troubles to and from the US-East 2 location.

An before outage previous yr, in Ohio on July 28, disrupted connectivity for AWS EC2 occasions, impacting apps such as Webex and Zoom.

AWS endured a similar outage in 2021 as well. Asana, Smartsheet, Trello, and Slack, which host their services on the AWS cloud, reported problems subsequent the outage. AWS’ possess Chime video meeting app was also affected.

Many outages were being documented this 12 months

Outages have been on a increase in cloud services this year. Last month, Microsoft’s collaboration suite, Groups, and e-mail services Outlook claimed an outage.

Customers faced challenges whilst accessing Outlook.com and ended up not equipped to mail, obtain, or search e-mail. Further performance this sort of as the calendar eaten by other companies these types of as Microsoft Teams was also affected.

This was the second world wide outage noted by Microsoft this 12 months. In January, Microsoft experienced a world-wide outage influencing products and expert services these as Microsoft Exchange On the net, SharePoint On the web, and OneDrive for Enterprise alongside with Teams and Outlook.

Copyright © 2023 IDG Communications, Inc.


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