QuickBooks is a valuable tool for managing business finances and files. However, it may encounter technical drawbacks. One of them is a QuickBooks Company File Not Found error. This error usually occurs when your company file is moved, renamed, or, even worse, deleted from your computer. If you try to open your company file, you will see an error:
“Warning: The company file you selected could not be found.’ Improper handling can result in data loss, restrict accurate financial reporting, and cause disruptions to business operations. This troubleshooting guide will discuss the causes and simple solutions to fix them.
However, if you continue to face challenges with QuickBooks company file not found error, ring us at 1-855-856-0042 for assistance.
What Causes QuickBooks Company File not Found Error?
Among the various reasons for this error. The most probable ones that our specialists have recommended are:
- Network issues: Connectivity issues can cause errors, especially when using QuickBooks in multi-user mode.
- The path changes: The way a QuickBooks company file changes when the file is moved to a different location on the computer.
Technique to Fix the QuickBooks company File not Found Error
Now that we have a better understanding of the error let’s explore a practical solution to resolve it.
Step 1: Checking Network Connectivity
Ensure the computer is connected to the network before accessing the QuickBooks file. Follow these steps.
- Press the Windows logo+R on your keyboard.
- Enter CMD and click OK.
- Type ipconfig /all and press Enter.
- Note the Host Name (server name).
- Type ping [name of your server] and press Enter.
- If you see a reply for each packet, your computer is connected. If not, consult with an IT professional to address network issues.
Step 2: Searching for Company Files
1.Do a wildcard search on the server computer and find all company files. For this, use the following search bar entries.
- .qbw (Working Files)
- .qbb (Backup Files)
- .qba (Accountants Copy Files)
- .qbx (Accountants Transfer Files)
- .qby (Accountants Change Files)
2.For the following step, note where the file is located. Consult an IT specialist for assistance if the file cannot be found.
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Step 3: Get Your QuickBooks File Up and Running
To open the QuickBooks file, follow these steps depending on your file type.
For a company file (.qbw) or a copy of an accountant (.qba):
- Go to the File menu.
- Click on Open or Restore Company.
- Select Open a Company File, then press the Next button.
- Choose your company file.
- Click Open.
Send a backup (.qbb):
- Go to the File menu.
- Select Open or Restore Company.
- Select Restore a Backup File, and then click Next.
- Choose Local backup.
- Select your company file, and then click Next.
- Decide where you want to save the restored file (where you will work with it), then click Save.
Restore the accountant copy transfer file (.qbx):
- Select Open or Restore a Company from the File menu.
- Select Convert and Accountant’s Copy Transfer File, then click Next.
- When the What the Accountant’s Copy Can and Can’t Do window appears, click Next.
- Select the transfer file (.qbx) and click Open.
- Select the location where you want to save the Accountant’s Copy File, and then click Save.
These simple instructions will open your QuickBooks file.
The troubleshooting steps above should help you resolve the QuickBooks Company File Not Found error.
However, our dedicated technical support team will assist you if the error persists. Call us at 1-855-856-0042 , and our experts will guide you with needed assistance.
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