Our buyers are the coronary heart and soul of every little thing we do at Cisco and each one of them has an appealing story to tell! Our Q&A series will allow us to glow a highlight on some of our most passionate purchaser advocates as we understand extra about their tales and backgrounds.

Cisco’s advocacy neighborhood, Cisco Insider Advocates, provides our prospects with each other and offers a way for them to make powerful connections, extend their specialist and individual networks, and find out from major experts in their discipline. A single of our objectives with our advocacy group is to deepen our interactions with our buyers and today, we have one of the friendliest faces in the group becoming a member of us for a chat. I’m enthusiastic to welcome Rik Aragoza from Kinly.

Welcome, Rik! Let’s kick things off by conversing about what you wished to be when you were 16 decades outdated?

Like most teens, I wanted to shell out my time on leisurely functions, issues like taking part in my guitar or on the internet gaming. Apparently, my expertise with on the net gaming is what sparked me to lean in the direction of a career in IT and pursue a diploma in Facts Technologies from Saint Louis College.

I truly feel like on-line gaming is a excellent first gateway into IT, for sure! Where by did you start off your occupation, and what specialist decision or possibility aided guide you to your latest function?

I begun my profession in IT Administration with my to start with company, Datacom Connect, which led to a fruitful 5-yr job. Jointly with my magnificent team (DSC – Myke, James, Paolo, Laurence, Francis and Mark), we taken care of every facet of IT, from conclude-to-conclude deployments of new Line of Businesses to article Functions Assist. Because of to quite a few circumstances, I resolved to undertaking overseas to my present part as a professional in Unified Communications for Kinly (which was then named Visions Linked). I want to thank Marco Faassen and Jeroen Beek for providing me with this prospect! I have discovered a great deal of genuine-planet IT fundamentals, expert skills, and adjusting to different cultural expectations in work ethic, all of which has assisted me to this day!


That is an unbelievable journey you’ve been on Rik, and I can appreciate how substantially your firm leaders and workforce have served you in your occupation. How has partnering with Cisco helped you in your role?

Cisco has been instrumental in my expert advancement. I was ready to achieve doing the job understanding of Cisco products and components through self-paced trainings and formal certifications, like the Cisco Licensed Community Affiliate certification during the early times of my career. This has opened a good deal of doorways for me. I’m now concentrated on Unified Communications, as Kinly is a video conferencing company provider. Cisco has been our mainstay in the collaboration platform that we present to our prospects, alongside other sector-main sellers in the video conferencing field.

What’s been your greatest obstacle in your firm a short while ago, and how did you conquer it?

As with most corporations, the impacts of COVID-19 had totally shaken the market, and it is nevertheless felt today. Cisco’s Unified Communications remedies (Cisco Collaboration Suite, and Webex extra lately) have immensely served us overcome the limitations of the traditional working model introduced about by this predicament, as perfectly as prolong this solution to our clients by means of the solutions that we deliver.

You touched on some key collaboration challenges that I assume a ton of businesses are nevertheless struggling to get over, since the start out of the pandemic. Let us move on to our customer advocacy community. How would you describe it to all those aren’t familiar with it?

To set it basically, Cisco Insider Advocates is an on-line neighborhood in which likeminded Cisco clients in the IT industry can collect to acquire and share sources. The neighborhood features a ton of rewards, both actual physical and digital in mother nature, in the type of networking prospects and precious technological nuggets as a result of posts and news. The community definitely is a one-end-shop for your everyday Cisco desires!

You are one particular of our group “Rockstars.” What created you want to join, and how has being element of this local community impacted you both of those professionally and personally?

I joined to get “Insider” information and facts (pun supposed)! Staying part of this neighborhood has been an amazing journey for me, beginning from a rookie member who was originally just casually dropping in on the internet to The Worldwide Gateway (now referred to as Cisco Insider Advocates). The group is how I hold up to date with the hottest news from Cisco. I was also in a position to end by the Cisco Insider Advocacy booth at the latest Cisco Are living EMEA 2023 party in Amsterdam.

You have been one of our “Road To Cisco Live” winners—congratulations! We would like to know far more about your practical experience at Cisco Stay this earlier February. And, what would you say to those who are on the fence about going to Cisco Reside, primarily based on your experience this 12 months?

Cisco Live EMEA 2023, Amsterdam, Netherlands

It was an remarkable expertise, as I got to meet persons in the neighborhood in authentic everyday living!  Becoming in an environment which has huge quantities of technical and fun classes is a “must have” in the IT area. For all those who are missing out, I stimulate you to attend a Cisco Are living conference—and superior however, join the Cisco Insider Advocates community!

Cisco Are living conferences close to the world constantly provide a great deal of enjoyable booth pursuits, periods, and activities. Which have been your favorite functions from Cisco Live 2023 in Amsterdam, and why?

I most loved the complex classes that were being aligned with my current function in Unified Communications. The periods presented an enormous amount of money of precious knowledge, from introductory topics to specialized deep dives, as properly as product or service roadmaps which assisted me be prepared for what is coming following with Webex and its highly effective interoperability. Conference Cisco’s Global Advocacy Crew is of system also just one of my most loved experiences! Ideally, I will once more be capable to expend much more time with the workforce at the subsequent Cisco Stay convention.

We’re glad we bought a chance to spend additional time with you, as very well, Rik! You also had a prospect to meet up with for the initial time/reconnect with some of your friends from the local community and customers of Cisco’s Worldwide Advocacy crew! How did you enjoy that reconnection?

Following a few a long time in the group and only viewing thumbnails of member profile pictures, it was pleasant to ultimately satisfy and communicate to my peers in person, as very well as meet up with the Cisco staff who manages the Cisco Insider Advocates local community!

We’re just about at the finish of the interview and we’d really like to finish with three matters you just cannot stay without?

  1. Spouse and children
  2. Food items
  3. Technology

It’s been a pleasure to chat with you Rik, thank you once again for signing up for us!

You are welcome, Rashik!

Examine much more advocate interviews

You might appreciate this job interview with Girgis Hady.  

Join us!

For our customers who have currently joined our Cisco Insider Advocates group, say hi to Rik if you have not met every single other however. And for individuals Cisco customers who have not nonetheless joined, take into consideration doing so. You will be equipped to:

  • Link with friends in a gamified, online neighborhood
  • Have an prospect to fulfill with Cisco’s executives
  • Share your opinions, concerns, and most effective methods
  • Get accessibility to ‘insider’ content and sources
  • Improve your professional and personalized model
  • Amplify your company’s accomplishment story with Cisco technological know-how

Ready to get commenced?

Head more than to the Cisco Insider Advocates Community and say hello there!

(Involves registration / login)


Hook up with us on social

Comply with Cisco Advocacy on social for the most up-to-date Cisco purchaser stories and much more!

Twitter  |  Instagram  |  LinkedIn  |  YouTube



Supply url