Unable to Send Emails from QuickBooks Error: Quick Fix

QuickBooks Email makes it easy to send important documents like invoices and reports. But sometimes, errors like “Unable to send email from QuickBooks” can interrupt the workflow. This error may occur for a number of reasons. However, incorrect handling of QuickBooks email errors can lead to communication breakdowns and potential data discrepancies. This article will examine the most common causes and provide simple solutions to fix the issue.

However, if you need help fixing the ‘Unable to send email from QuickBooks’ error, call us at 1.855.738.2784 for assistance.

Possible Causes for Unable to Send Emails from QuickBooks Error

Understanding the potential causes is essential in troubleshooting and ensuring a seamless email experience in QuickBooks.

1. Incorrect Email Preferences:
   QuickBooks relies on accurate email preferences. It may stop sending emails if not set up correctly.
2. Damaged QuickBooks Installation:
   A corrupted or damaged installation of QuickBooks can interfere with its functionality, including the ability to send email.

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How to Troubleshoot Unable to Send Emails from QuickBooks Error

Now that we have an understanding of the causes. Let’s explore each of the fixes one by one.

Step 1 – Configure the Admin Privileges

1. To start the troubleshooting process, Close the QuickBooks Desktop
2. Navigate to the Windows Start menu and type QuickBooks.
3. Next, choose to Open the file location by right-clicking on the QuickBooks icon.
4. Right-click on the QuickBooks.exe file inside the folder and choose Properties.
5. Ensure that Run this program as Administrator is unchecked on the Compatibility tab. If grayed out, select Show settings for all users to make the option available.
6. Click OK after applying the changes.

Open QuickBooks and send a test email or statement to see if the error persists. If the issue is not fixed, proceed to the next step.

Step 2 – In QuickBooks, Change the Email Preferences

1. Navigate to the Edit menu in QuickBooks and choose Preferences. Before continuing, open and log into Microsoft Outlook if you use it with Microsoft Exchange Server.
2. Choose Send Forms from the menu and navigate to the My Preferences tab.
3. Select Outlook as the email option and click OK.

Send a trial email in QuickBooks. Toggle your preferences if you continue to experience errors.

1. Go back to the Edit menu in QuickBooks and select Preferences.
2. Select QuickBooks Email or Webmail, then click OK.
3. Navigate to the Send Forms menu option. Then, click My Preferences tab.
4. Do the steps again. Please return to the My Preferences tab and choose Outlook. Next, select OK.
5. Close QuickBooks and any other open programs.
6. Turn the computer back on.
7. Launch QuickBooks after restarting your computer

Open QuickBooks and attempt a test transaction or email. Go on to Step 3 if the error persists.

Step 3: Verify the Email Preferences in Internet Explorer

QuickBooks runs web services in the background using Internet Explorer. Therefore, we may need to reset the email preferences there.

1. Close QuickBooks and Launch Internet Explorer
2. Go to Tools, the Settings menu, and then the Internet options.
3. On the Programs tab, select Set Programs.
4. Select Set your default programs. Next, select which email service to use.
5. After choosing Apply, click OK.
6. Now close the Internet Explorer.

Now again, Launch QuickBooks and try a test transaction or email.

These steps can help fix the “Unable to send email from QuickBooks” error. This will restore the smooth operation of the QuickBooks Email feature. But, If the email error persists, contact us via our 1.855.738.2784 for technical support.

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