You might have the most excellent products in the world, but if they don’t get to your customers safely and on time, your business won’t generate revenue and success. For this reason, you must partner with a fulfillment company in the USA.

Choosing the right fulfillment partner can significantly contribute to the success of your brand, but the wrong choice will ruin your customer experience and revenue. Continue reading to learn what you must look for when choosing a reputed fulfillment company.

1. Speed
Consumers today require their orders at the fastest possible time. You cannot ensure that if your store is in one corner of the country while your customer is at the opposite end. So, choose a warehouse fulfillment USA service to enable you to stock your products in their warehouses close to your customer’s locations. Top fulfillment companies have efficient and effective fulfillment strategies, including streamlined fulfillment software that allows them to deliver your products to your customers quickly. 

2. Location
As mentioned above, you might have customers from different parts of the country. To ensure fast delivery of their orders, you must check the proximity of the fulfillment warehouse to the customer. The closer the order fulfillment center is to the end customer, the shorter the shipping timelines and lower shipping costs. So, you must know where their fulfillment warehouses are located. It’s essential to ensure your fulfillment partner has warehouses where your customers are. Check if the fulfillment warehouse USA offers global shipping if you have international customers. Sign up with a company that does international shipping, too.  

3. Branding and packaging options
To make your business stand out amongst your competitors, look for an order fulfillment company that offers branding options that can help you build a brand and create publicity for your business. This is valuable because today’s consumers are likelier to engage with brands that ensure personalized, fun, and thrilling user experience will delight your customers and make them want to return to you with fresh orders. 


Like branding, choose a fulfillment center USA that can provide packaging options based on the size and shape of the product you are shipping. Package boxes are not equal, so ensure you have your pick of packaging. Having options for the correct packaging type will also reduce damage to products. 

4. Transparency and Visibility
Consumers are often confused with the number of options available and wonder which ones are worth buying. You must ensure they trust your brand and stick to doing business with you. You can build this trust by being completely transparent. 

Your fulfillment services USA are a critical component of this transparency. Consumers want to track shipments in real-time, and many customers do not want to shop with a retailer in the future if order delivery is not done on the date promised. So, choose a fulfillment partner who gives you complete visibility into their fulfillment process.

5. Returns management
Your fulfillment center must also work with you on returns management to mitigate controllable returns. Returns are inevitable due to the possibility of the wrong size, damage, or not liking the product.