The QuickBooks not opening issue can cause the application to close abruptly, leading to frustration among the users. This is a very common issue can almost all users have encountered at one point in time, and it needs to be addressed immediately. The error can get triggered due to common causes, like damaged Windows OS files. If you are encountering the QuickBooks Has Stopped Working issue, you can use the easy solutions given below to eliminate the error.

In case the given solutions seem too difficult to comprehend, or you are facing trouble while performing them, you can call our QB technicians at 1.855.738.2784 to get immediate help with the QuickBooks issues.

QuickBooks Desktop Has Stopped Working: Common Causes & Scenarios

You might be getting the QuickBooks Desktop starts to open then closes issue due to the main reasons & factors mentioned below –

  1. Your QuickBooks Desktop installation files might not be working correctly, and these files might be damaged, corrupted, or broken, leading to crashing issues.
  2. Your Windows OS is not updated to the latest release, and essential OS files might be missing or accidentally deleted by the user.
  3. The hard disk storing your QB application is experiencing bad sectors, and the disk might not have ample space to carry QuickBooks.
  4. Essential files, like the QBWUSER.INI file, might be stored in an incorrect folder, or the file might be damaged, corrupted, or has a wrong file extension.

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Troubleshooting Steps to Resolve QuickBooks Windows App Not Working Issue

If your QuickBooks crashes on startup, you can follow the effective solutions given below to address the issue once and for all –

Solution 1 – Repair the Hard Disk Sectors from the File Manager Window of the C Drive

You can address the QuickBooks closes after login issue by scanning and repairing the hard disk sectors.

  1. Access Windows File Manager by pressing the Windows + E keys and right-click the C Drive to select the Properties section.
  2. Now, go to the Tools menu and select the Check Now button to hit the Automatically Fix System Errors option, and choose the Scan For and Attempt Recovery of Bad Sector option, followed by hitting Start.
  3. Wait for the scan and repair process to end, and once done, rerun QuickBooks to check if the crashing issues are dismissed.

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Solution 2 – Run a QB Diagnosis Process with the Install Diagnostic Utility to Mend Installation Errors

You can easily remove the installation issues in QB by running a diagnosis from the QB Install Diagnostic tool.

  1. Open QuickBooks Tool Hub to find and select the Installation Issues section, and hit the QuickBooks Install Diagnostic Tool to run a QB installation repair procedure.
  2. Once the tool stops running, check if the installation issues are rectified by rerunning QB and its functions.


You can easily get rid of the QuickBooks has stopped working issue by using the detailed steps given above. If your QB is still not working correctly, you might need advanced troubleshooting, for which you can call our QB support team at 1.855.738.2784.

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